Sawyer / Camel

RETURNS & EXCHANGES

For full-price purchases, we are pleased to offer exchanges or store credit within 14 days of the delivery date.

Please note, purchases made with any form of discount, including early access codes, site-wide promotions, or items marked as SALE are not eligible for return, exchange, price adjustment or refund, regardless if the product page displays the word 'sale'.

We regret that international returns are currently not accepted.

Items marked as Final Sale are not eligible for any form of refund, exchange, price adjustment or store credit.

To be eligible for an exchange, all items must be in their original condition, with all original tags and packaging intact. Merchandise that has been worn, used, altered, or damaged in any way will not be accepted. Each item is thoroughly hand inspected.

If the product is ruled as damaged, or if an item is sent back without initiating the return process, Linea Pelle reserves the right to refuse the return and will either keep the item or send it back at the customer's expense.

Belts sent in dust bags must be returned inside the bags, as this is considered part of the product. Please use the original packaging included in your shipment to return any item.

Refunds are not offered on any orders. All eligible items will receive an exchange or store credit only.

For a seamless experience, we offer Instant Exchanges. Select “Instant Exchange” when processing your exchange and your replacement item will ship immediately. A temporary authorization hold may be placed on your card and will automatically be removed once your original item is received back in acceptable condition.

Initiate a Return Here.

PROCESSING

Please allow 2 to 5 business days for your order to be processed. Once your package has shipped, you will receive a notification with tracking details.

As we experience high demand during new product drops and exclusive launches, processing times may be extended. We kindly ask for your patience during these times.

All orders are shipped Monday through Friday from our Los Angeles, California warehouse. Please note that we do not process or ship orders on weekends or holidays.

SHIPPING & LIABILITY

Linea Pelle cannot be held responsible for any lost, damaged, or stolen packages once they have left our warehouse. For added security, we highly recommend selecting the Route Insurance option at checkout to ensure your order is fully covered.

Before completing your purchase, kindly verify your shipping address, as we are unable to make any changes once the order has been submitted.

Should you have any questions or require assistance, our team is here to help. Please don’t hesitate to reach out to us at info@lineapelle.com.

USA SHIPPING

Enjoy complimentary domestic shipping on all orders of $200 USD or more.

Please note: this offer applies exclusively to orders within the United States and does not extend to international shipments.

All domestic shipping rates are calculated at checkout, based on regional zones and package weight.

INTERNATIONAL SHIPPING

International shipping rates are calculated at checkout and delivered via DHL, ensuring a reliable and premium global service.

Please note that your home country may assess duty, import, customs, or related charges upon arrival. These fees are the responsibility of the purchaser, and we encourage you to familiarize yourself with any applicable regulations prior to placing your order.

Linea Pelle cannot be held liable for packages that are lost, damaged, stolen, or delayed while in transit or held in customs. We appreciate your understanding and recommend monitoring your shipment closely to ensure a smooth delivery experience.